Remote Hands Request

Use Remote Hands Request Management to enables customers to request services for equipment housed in your datacenter by connecting them directly with your onsite agents handling the remote hands requests.

• Submit a Remote Hands Request
  Submit a Remote Hands Request. Create a case record and see how customers track status and updates.
• Update a Remote Hands Request
  Update a Remote Hands requests within the CSM/FSM Configurable Workspace.

Parent Topic:Using Telecommunications Network Inventory

Related topics

Remote Hands Request Management