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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create an equipment holder model

Create an equipment holder model in the Telecommunications Network Inventory application to define the physical characteristics data of the equipment holder according to the product manufacturer's recommendations. You create an equipment holder model every time a vendor or original equipment manufacturer (OEM) introduces a new equipment holder for your use.

Before you begin

Role required: sn_ni_core.inventory_admin, sn_ni_core.telco_inventory_catalog_manager

About this task

When you create an equipment holder model, it creates the model record in the equipment holder model [sn_ent_nw_holder_model] table.

Procedure

  1. Navigate to Workspaces > Network Inventory Workspace.

  2. Select the list icon (

Image omitted: ni-workspace-list-icon.png
List icon.\), and then go to **Inventory Models** > **Equipment Holder Models**.
  1. Select New.

  2. On the Details tab, fill in the fields.

FieldDescription
Display nameName that appears for the equipment holder model. The glide.cmdb_model.display_name.shorten system property controls how display names are generated for the equipment holder model.
ManufacturerName of the network asset's manufacturer. Select the search icon \(
Image omitted: search.png
Search icon.\) and select a manufacturer code. To learn more, see <a href="../add-company-designate-manufacturer-tni/">Create manufacturer and vendor codes</a>.
NameName of the equipment holder model. The ServiceNow AI Platform uses this name to identify it in your network inventory.
  1. On the Details tab, fill in the General section.

    Note: To learn more about the fields, see Inventory Model form - General.

  2. On the Details tab, fill in the Information section.

    Note: To learn more about the fields, see Inventory Model form - Information.

  3. To add the compatible equipment holder models, select Add Compatible.

    You can track the network assets that can work with the equipment model.

    Note: In the classic environment, this function is available only for administrators.

  4. To add the substitute equipment holder models, select Add Substitutions.

    You can track the equipment models that you use to substitute another equipment model with.

    Note: In the classic environment, this function is available only for administrators.

  5. To add attachments, such as graphics or documents, select the attachment icon (

Image omitted: attachments-icon.png
Attachment icon.\) in the right panel.
  1. Select Save.

    The related tabs appear on the form. You can view or modify the tabs information. To learn more about the related tabs, see Inventory models additional tabs.

  2. To delete a model, select the options icon (

Image omitted: options-icon.png
Options icon.\) next to the **Save** button, and select **Delete**.

Parent Topic:Create inventory models

Related topics

Network inventory models