Service Instance form

The Service Instance form enables you to create, review, and modify the details of an application service.

Field	Description
Name	Unique application service name, which isn’t in use by any other type of application service. Use self-explanatory names such as `mailing service` or `printing service`.
Model ID	A product model such as a software model where end of life data is stored.
Owned by	User who is familiar with the infrastructure and applications making up the service. This user is the application service Subject Matter Expert \(SME\) who provides information necessary for a successful creation of an application service.
Business criticality	Priority of the business service.
Version	The application service configuration version.
Used for	Type of deployment environment.
Operational status	Operational status of the application service, such as Ready or Retired.
Service classification	Type of service. Select one of the following.- Business Service - Technical Service - Application Service
Approval group
Support group	Used by Incident Management as the group managing the contract covering the asset.
Change Group	Used by ITSM for routing of change and change-related tasks.
Managed by	Group that approves this service instance request.
SLA	Service Level Agreement.
Location.	Location where you manage the service.
Vendor	Vendor name.
Comments	Any additional comments.