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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Define threshold rules for a test measure definition

Set rules or criteria to evaluate the results of test measures. These rules establish thresholds that determine the acceptable performance and quality metrics for a service under evaluation. If test measure results exceed or fall below these thresholds, it indicates a deviation from expected performance levels.

Before you begin

Role required: admin

Procedure

  1. Navigate to All > Service Test Management > Test Definitions > All.

  2. Select the test definition that you want to open.

  3. In the Threshold Rules related list, define a threshold rule for a test measure by selecting New.

  4. On the form, fill in the fields.

  5. Field

    Description

    Number

    Auto-generated ID for the test measure definition.

    Name

    Name of the threshold rule.

    Test measure definition

    Name of the test measure definition for which you’re defining threshold rules.

    Conformance comparator exact

    Option to determine if the service under testing meets the defined criteria.

    Conformance target exact

    Option to determine if the service or system behaves as expected under specified conditions.This field appears only if the Conformance comparator exact option is selected.

    Conformance comparator lower

    Lower range of the threshold for comparing the test measure results.

    Conformance comparator upper

    Upper range of the threshold for comparing the test measure results.

    Severity

    Severity of this rule.

    Tolerance period

    Specified time interval during which crossing occurrences are enabled without triggering any immediate consequences or actions.

    Number of allowed crossing

    Number of occurrences of a threshold crossing that are allowed within a certain time frame before any consequences are triggered.

    Conformance target lower

    Lower boundary that determines if a specific limit is crossed or no longer crossed.Note: This value must be greater than the upper limit defined in the Conformance target upper.

    Conformance target upper

    Upper limit that determines if the threshold is crossed or no longer crossed.Note: This value must be less than the lower limit defined in the Conformance target lower.

    Description

    Description of the threshold rule.

    1. Select Submit.

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