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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Define a characteristic for the test definition

Add a characteristic for a test to determine the properties that are required to run and evaluate the test.

Before you begin

Role required: admin

Procedure

  1. Navigate to All > Service Test Management > Test Definitions > All.

  2. Select the test definition that you want to open.

  3. In the Test Definition Characteristics related list, add a characteristic by selecting New.

  4. On the form, fill in the fields.

FieldDescription
CharacteristicService or product characteristic of the test that helps determine the effectiveness of the defined characteristic. In the test definitions, the characteristics of type attachment and duration aren’t supported. For example, if you select download speed characteristics for the speed test definition, the system tests the downloading speed to troubleshoot the issue raised due to internet outage.
Characteristic optionCharacteristic options for a characteristic.
Test definitionAuto-populated name of the test definition for which you’re defining the characteristics.
  1. Select Submit.