Supplier Operations
Supplier Operations provides advanced case management capabilities to handle key supplier lifecycle events such as onboarding, offboarding, and ongoing operations.
Important:
- Check your entitlements to determine whether you have access to Supplier Operations.
- Supplier Operations application (com.snc.sn_so) is the mandatory plugin to be installed after upgrading to Supplier Lifecycle Operations Australia release.
The Supplier Operations application (com.snc.sn_so) provides the following capabilities:
- Case management for:
- Handling supplier onboarding and offboarding, and ongoing operations.
- Handling supplier lifecycle ongoing operations.
- Resolving cases via Playbooks for a structured and consistent approach.
- Integrations with third-party solutions such as Craft and Relish.
- Access to Document Management and Segmentation Rules.
To install Supplier Operations, the following plugins have to be installed:
- Required plugin: Supplier Operations (com.snc.sn_so)
- Dependent plugins:
- Supplier Case Management (com.snc.sn_supplier_mgmt)
- Document Management (com.snc.platform_document_management)
For more information about installing Supplier Operations, see Install Supplier Operations.
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