Skip to content
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Supplier Document Management

Supplier Lifecycle Operations uses the ServiceNow® Document Management functionality to enable supplier managers, supplier owners, supplier administrators, and supplier contacts to manage supplier documents.

Important: Check your entitlements to determine whether you have access to Document Management.

Supplier Lifecycle Operations extends the Document Management plugin (com.snc.platform_document_management), which is installed along with the Supplier Operations (com.snc.sn_so) application. For more information, see Document Management.

You can create a supplier document configuration to configure various aspects of the document upload process. The document configuration determines when this configuration is run, who can view, update, and upload a document, and whether to send notifications when a document is uploaded or has expired. You can set run conditions to determine when the configuration should be run or you can run the configuration manually.

Parent Topic:Configure Supplier Lifecycle Operations

Related topics

Install Supplier Case Management

Install Supplier Collaboration Portal

Install Supplier Operations

Install Supplier Payment Optimization

Configure the document template for the Sign document action type for supplier task

Advanced Work Assignment for Supplier Lifecycle Operations

Enable M2M mapping between supplier contact and suppliers

Configure Supplier Relationship and Performance Management

Install Universal Request for SLO

Configure smart assessments

Create a supplier document configuration

Manually run a supplier document configuration

Uploading supplier documents