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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Add a supplier contact using the supplier catalog

Add the supplier contacts so that they can access the Supplier Collaboration Portal and start working on the assigned tasks.

Before you begin

Role required: sn_slm.contact or sn_slm.admin

Only primary contacts can enroll a new user from the supplier catalog.

Procedure

  1. Navigate to the Supplier Collaboration Portal home page by accessing your instance URL and adding a /supplier suffix.

    For example, https://example.com/supplier.

  2. Select the supplier from the My Company drop-down list of suppliers associated with your profile.

    Important: The list of suppliers under My Company is available from the Xanadu December 2024 release onwards, only if M2M mapping between supplier contact and suppliers is enabled.

  3. In the portal header, select Raise a request.

  4. Under the General category, select the Enroll a new user catalog item.

    The Supplier field is auto-populated with the supplier you have currently selected. This field is available from the Xanadu December 2024 release onwards.

  5. Select Add.

    The Add Row dialog box is displayed.

  6. In the Email field, enter the email address of the contact.

  7. From the Primary contact list, select one of the following:

    • Yes: Select this option to specify that the contact you’re adding is a primary contact.
    • No: Select this option to specify that the contact you’re adding is not a primary contact.
    • Select Add.
  8. Repeat steps 4 through 8 to add additional contacts in multiple rows.

  9. To remove all the added rows for contacts, select Remove All.

    A confirmation message is displayed.

  10. Select Remove.

    All the supplier contact rows are removed.

  11. Select Submit.

Result

The application creates a case of type Enroll new supplier user and assigns it to the supplier manager to take the appropriate action.

Parent Topic:Raising requests from the Supplier Collaboration Portal

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