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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Customize Now Assist for Supplier Lifecycle Operations (SLO) to use the Virtual Agent chat

If you have the admin role, you can configure the Now Assist for Supplier Lifecycle Operations (SLO) application so that suppliers can use the generative AI skills in Source-to-Pay Workspace and in Core UI.

Before you begin

Role required: admin

About this task

Use the Now Assist Admin console to configure Now Assist for SLO. This console contains everything that you need to install the plugins and configure the generative AI skills. For additional information, see Overview tab in Now Assist Admin.

Procedure

  1. Install the Now Assist for Supplier Lifecycle Operations (SLO) plugin (com.snc.sn_supplier_gen_ai).

  2. From the list of existing LLM Virtual Agents, select Now Assist in Virtual Agent - Supplier.

  3. Review the details about Virtual Agent by selecting Overview and then selecting Save and continue to go to the next step in Guided Setup.

  4. Review the selected conversational skills by selecting Now Assist skills and then selecting Save and continue to go to the next step in Guided Setup.

  5. Review the selected portal by selecting Display experience and then selecting Save and continue to go to the next step in Guided Setup.

  6. Review the search sources by selecting Information Sources and then selecting Save and continue to go to the next step in Guided Setup.

  7. Review the branding information by selecting Branding and then selecting Save and continue to go to the next step in Guided Setup.

  8. Review the structure of the chat experience by selecting Chat experience and then selecting Save and continue to go to the next step in Guided Setup.

  9. Review all the details by selecting Review and then selecting Turn on.

Related topics

Customize a Now Assist for Supplier Lifecycle Operations (SLO) skill for Case summarization

Configure skill input for Now Assist for Supplier Lifecycle Operations (SLO)