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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create KPIs without using KPI template

You can add new KPIs for a supplier without using the existing KPI templates. Adding new KPIs directly generates the corresponding KPI templates.

Before you begin

Role required: sn_kpi.admin

Procedure

  1. Navigate to All > Supplier Lifecycle Operations > Source-to-Pay Workspace.

  2. Select the list icon (

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List icon.\) and navigate to **Lists** > **Performance management** > **KPIs**.
  1. Select New.
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Selected option to create a new KPI.
  1. On the Create New KPI form, fill in the fields.
FieldDescription
Basic details
NameName of the KPI.
SupplierName of the supplier.
DescriptionBrief description of the KPI template.
Type

Indicates the type of the KPI. The available options are:- Quantitative - Qualitative Note:

  • Manual KPIs can be created of both Qualitative and Quantitative types.
  • Automated KPIs can be created only of Quantitative type.
ActiveThis option is turned off by default. The KPI is automatically set to active after you have added at least two thresholds for the KPI and one of those thresholds is marked as target.
KPI properties
Performance domainIndicates the group that the KPI belongs to.
WeightDetermines the importance of the KPI in the overall performance score when multiple KPIs are collected.
DirectionIndicates whether the KPI should be minimized or maximized to show the ideal trend of the values. The available options are:- Maximize - Minimize - Milestone
NatureIndicates whether the KPI is leading \(predicts future\), lagging \(measures past performance\), or current \(monitors ongoing activities\). The available options are:- Leading - Lagging - Current
PrecisionSpecifies the number of decimal points to be used for data collection to ensure accuracy and consistency.This field is displayed only if you select Quantitative in the Type field.
UnitMeasurement used to quantify the performance indicator.This field is displayed only if you select Quantitative in the Type field.
Data collection
Data collection type

Select Manual for creating a manual KPI template.

Select Automated for creating a automated KPI template.

Collection source (for Manual data collection type)The user persona that provides the data. The available options are:- User - Supplier Manager - Supplier Contact
Collected from (for Manual data collection type)The person who provides the data.This field is displayed only if you select User in the Collection source field.
Collection table (for Automated data collection type)Table from where KPI data is to be collected.Note: You must have access to the data tables for extracting data for automated KPIs.
Entity table column (for Automated data collection type)Column of the collection table which refers to the supplier or contract name.
KPI data table column (for Automated data collection type)Column of the collection table which contains the KPI data to be extracted.
Automated data aggregation method (for Automated data collection type)The method used to calculate the aggregated KPI value when the given KPI consists of automated KPIs:- Count - Sum - Average - Min - Max - Latest
Criteria (for Automated data collection type)Build a filter criteria by adding conditions that contain a field, operator, and value\(s\).
Collection frequencyThe frequency for collecting the KPI data. The available options are:- Daily - Weekly - Monthly - Quarterly - Semi-annually - Annually
Contract data aggregation methodThe method used to calculate the aggregated KPI value when the given KPI consists of contract-level sub-KPIs:- Average - Sum - Minimum - Maximum
InstructionsPopulated in KPI collection tasks to give more context to the user providing the KPI data.
Next run dateThe next scheduled run date in yyyy-mm-dd format.
  1. Select Save.

Result

A KPI is created for the selected supplier. Also, a corresponding KPI template is created.

This KPI is activated only when the following conditions are met:

  • At least two active thresholds are added
  • One of those thresholds is marked as target

Note: For Automated KPIs:

  • You must have access to the data tables for extracting data for automated KPIs.
  • If the automated KPI collection fails to extract data, manual KPI data collection tasks are created and assigned to the supplier manager.

Parent Topic:Configure Supplier Relationship and Performance Management

Related topics

Create KPIs by adding suppliers to a KPI template

Create KPI units