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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create manual KPI templates

Create manual KPI templates to define KPIs that require users to manually input KPI data based on the frequency schedules.

Before you begin

Role required: sn_kpi.admin or sn_slm.manager or sn_slm.admin

Manual KPI templates can be created for both Qualitative and Quantitative KPI types.

Procedure

  1. Navigate to All > Supplier Lifecycle Operations > Source-to-Pay Workspace.

  2. Do one of the following:

    • Under Quick actions, select Create KPI template.
Image omitted: create-kpi-template.png
Selected Create KPI template option under Quick actions.
-   Select the list icon \(
Image omitted: cases-list-icon.png
List icon.\), navigate to **Lists** > **Performance management** > **KPI Templates**, and then select **New**.
  1. On the form, fill in the fields.

    Select Manual for creating a manual KPI template.

FieldDescription
Basic details
NameName of the KPI template.
DescriptionBrief description of the KPI template.
Template ownerThe person who owns the KPI template.
TypeIndicates the type of the KPI template. The available options are:- Quantitative - Qualitative Note: Manual KPI templates can be created for both Qualitative and Quantitative KPI types.
ActiveThis option is turned off by default. The KPI is automatically set to active after you have added at least two thresholds for the KPI and one of those thresholds is marked as target.
KPI properties
Performance domainIndicates the group that the KPI belongs to.
Recommended weightDetermines the importance of the KPI in the overall performance score when multiple KPIs are collected.
DirectionIndicates whether the KPI should be minimized or maximised to show the ideal trend of the values. The available options are:- Maximize - Minimize - Milestone
NatureIndicates whether the KPI is leading \(predicts future\), lagging \(measures past performance\), or current \(monitors ongoing activities\). The available options are:- Leading - Lagging - Current
PrecisionSpecifies the number of decimal points to be used for data collection to ensure accuracy and consistency.This field is displayed only if you select Quantitative in the Type field.
UnitMeasurement used to quantify the performance indicator.This field is displayed only if you select Quantitative in the Type field.
Data collection
Data collection typeSelect Manual for creating a manual KPI template.Note: For Qualitative KPI type, only manual KPI template can be created.
Collection sourceThe user persona that provides the data. The available options are:- User - Supplier Manager - Supplier Contact
Collected from userThe person who provides the data.This field is displayed only if you select User in the Collection source type field.
InstructionsPopulated in KPI collection tasks to give more context to the user providing the KPI data.
Collection frequencyThe frequency for collecting the KPI data. The available options are:- Daily - Weekly - Monthly - Quarterly - Semi-annually - Annually
Contract data aggregation methodThe method used to calculate the aggregated KPI value when the given KPI consists of contract-level sub-KPIs:- Average - Sum - Minimum - Maximum
  1. Select Save.

Result

A KPI is created for the selected supplier. This KPI is activated only when the following conditions are met:

  • At least two active thresholds are added to the KPI
  • One of those thresholds is marked as target
  • The template is added to a segmentation rule to produce KPIs

Parent Topic:KPI templates

Related topics

KPI templates

Create KPI thresholds

Create KPI units

Create KPI performance domains