Composing emails with predefined content › Using Source-to-Pay Workspace › Use › Supplier Lifecycle Operations › Finance and Supply Chain

Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configure access to the compose email feature

Configure the role required to access the compose email feature that enables you to send emails directly from a supplier case or supplier task in the Source-to-Pay Workspace.

Before you begin

Role required: admin

Procedure

Navigate to All > System Properties > UI Properties.
In the Roles that can view email in the Activity formatter when including "Sent/Received Emails" property field, enter itil, sn_slm.fulfiller.

Image omitted: configure-access-compose-email-feature.png
Added required roles in the Roles that can view email in the Activity formatter when including Sent/Received Emails field

This property contains the `itil` role by default. Add the `sn_slm.fulfiller` role name after the `itil` role, separated by a comma.

Select Save.

Result

The role required to access the compose email feature is configured.

Parent Topic:Composing emails with predefined content from the Source-to-Pay Workspace

Communicate using emails from the Source-to-Pay Workspace