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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Complete a KPI collection task from the Source-to-Pay Workspace

A KPI collection task is generated automatically each time a KPI is instantiated. A supplier manager can complete the assigned KPI collection task from the Source-to-Pay Workspace.

[Omitted video] Description: Complete a KPI collection task from the Source-to-Pay Workspace.

Before you begin

Role required: sn_kpi.admin or sn_slm.manager or sn_slm.admin

A KPI is instantiated when:

  • A segmentation rule is run.
  • A supplier is added to the KPI template.
  • An existing KPI template is added to the KPI management tab of a supplier.

Note:

A KPI collection task is also generated when an automated KPI fails to extract data.

Procedure

  1. Navigate to All > Supplier Lifecycle Operations > Source-to-Pay Workspace.

  2. Select the list icon (

Image omitted: cases-list-icon.png
List icon.\) and navigate to **Lists** > **Performance management** > **KPIs**.
  1. In the Name column, select the link to a KPI.

  2. Select the Tasks tab.

  3. In the Name column, select the link to a task.

  4. Do one of the following:

    • If the requested KPI data is quantitative, in the Quantitative KPI value field, enter a numerical value.
Image omitted: kpi-collection-task.png
Selected field for entering KPI value.
-   If the requested KPI data is qualitative, from the **Qualitative KPI value** drop-down list, select a value.
-   If the KPI value isn't available, select the **KPI Value is not available** check box.
  1. Select Complete task.

Result

The KPI collection task is marked as complete.

Parent Topic:Using Supplier Relationship and Performance Management

Related topics

Using Supplier Relationship and Performance Management

Run segmentation rule

Complete a KPI collection task from the Supplier Collaboration Portal

View KPI data from the List page of the Source-to-Pay Workspace

Manage supplier KPIs from the supplier record page of the Source-to-Pay Workspace

View supplier performance dashboard