Spend and Savings Management
Category management is a strategic procurement approach that involves managing a group of related products or services to maximize value, optimize costs, and enhance supplier relationships. Essentially, it’s the structured management of category taxonomy, ensuring that goods and services are categorized, sourced, and managed efficiently to drive better decision-making and operational efficiency.
The Spend and Savings Management (sn_spend_mgmt) feature enables category managers to import and manage their organization's category taxonomy. By incorporating this taxonomy into the ServiceNow system, category managers can streamline procurement processes, track spending, and evaluate savings more effectively at the category level.
Important: Check your entitlements to determine whether you have access to Spend and Savings Management.
The Spend and Savings Management application offers the following key benefits:
- Cost optimization: Analyze spending across categories to identify areas for cost reduction through better supplier negotiations, volume discounts, and contract optimization.
- Improved visibility: Categorize spend to gain insights into where money is being spent, enabling better decision-making and control over expenses.
- Strategic sourcing: Consolidate spend within specific categories to achieve better pricing and terms with suppliers.
- Risk management: Identify potential supplier risks early on by closely monitoring spend within categories and ensuring compliance with regulatory requirements.
- Enhanced procurement efficiency: Streamline the procurement process by focusing on key categories, reducing unnecessary administrative tasks.
- Data-driven decision making: Use data analytics to identify trends and make informed procurement decisions based on category performance.
- AI-driven savings discovery: Use AI agents to automatically scan contracts, spend, and supplier data on a recurring schedule to surface ranked savings opportunities for category managers to review and act on.
For more information about using Spend and Savings Management, see Using Spend and Savings Management.
For more information about how AI agents identify savings opportunities across contracts, spend, and supplier data, see Savings opportunity identification.
Required role
Category manager admin (sn_spend_mgmt.category_manager_admin): Can import the category taxonomy and update the Spend Category and Spend Category Stage tables.
Tables installed
| Table | Description |
|---|---|
| Spend Category \(sn\_spend\_mgmt\_category\) | Stores data about spend categories. |
| Spend Category Stage \(sn\_spend\_mgmt\_category\_stage\) | Temporarily stores important data about spend categories before this data is sent to the Spend Category \(sn\_spend\_mgmt\_category\) primary table. |
| Spend to Product Category Mapping\(sn\_spend\_mgmt\_m2m\_spend\_product\) | Stores the mapping of spend categories to product categories. |
- Components installed with Spend and Savings Management
Several types of components are installed with activation of the Spend and Savings Management (sn_spend_mgmt) plugin, including user roles and tables. - Category management tab
The Category management tab provides an overview of spend, savings, and pipeline projects, highlights savings opportunities, and enables creating pipeline projects directly from filtered lists. - Category analytics
Within the Source-to-Pay Workspace, the Category analytics module includes the Savings dashboard that offers procurement teams a unified view of savings opportunities across the sourcing pipeline. - Savings opportunity identification
The Savings Opportunity Discovery agentic workflow automatically scans contracts, spend, and supplier data to surface ranked savings opportunities, helping category managers focus on review and action rather than manual discovery.
Parent Topic:Explore Sourcing and Procurement Operations
Related topics
Performance Analytics for Sourcing and Procurement Operations
Sourcing and Purchasing Automation