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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Prioritize Shopping Hub email notifications

To ensure that your customers receive the focused Shopping Hub email notifications, over the global notifications that are sent by default from the platform team, you can manually add a condition to suppress them.

Before you begin

Role required: admin

Procedure

  1. Navigate to All > System Notification > Notifications.

  2. Search for and open the Activity Stream @Mention Email record.

  3. Select the hyperlink on the information message to edit it.

  4. On the When to send tab, add the condition: "Table does not contain sn_shop_"

Image omitted: spo-prioritize-sh-email-notifications.png
Adding a condition manually to suppressdefault global notifications
  1. Save the record.

Parent Topic:Using Shopping Hub