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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Review and update missing general ledger details in playbook

Review and update missing General Ledger (GL) accounting details through the procurement playbook. If a shopper checks out multiple products from a single supplier, multiple Purchase Requisition Lines (PRLs) are generated, some of which could potentially contain missing GL accounting details.

Before you begin

Role required: Fulfiller, agent

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Review and update missing general ledger details in playbook

Procedure

  1. Navigate to All > Procurement Case Management > Source-to-Pay Workspace.

  2. Select the List icon (

Image omitted: cases-list-icon.png
List icon.\) and select
  1. All work > Cases.

  2. Open a procurement case with filter criteria set to GL Coding Review and the State set to In review.

  3. Complete the steps in the various stages and activities of the Verify and approve accounting fields on PRL playbook.

StageActivityActivity Details
Review caseAssign case

Use this activity to assign the case to a different person or keep the case assigned to you.You can do the following:

  • In the Assigned to search field, search for and select the person that you want to assign the case to.

Note: Ensure that the user to whom the GL Coding review case is assigned is part of the General Ledger Accounting group.

  • In the Short description field, update the description for the case.
  • Select one of the following actions:
  • Select Save to save your changes.
  • Select Start work to start working on the case.
Verify and approve accounting fields on PRLReview PRLs with missing GL account informaiton

This activity enables you to review and update the PRLs.Select a PRL, review the missing GL accounting details, update them, and then select Save. Some examples of possible missing information include Capex, expense and pre-payment accounts.

The PRL is updated with GL accounting details.

The options are:

  • Continue: Select this option to move to the next stage and activity.
  • Open List: Select this option to view a list of PRLs.
Close caseNotify the requestor

Use this activity to email the requestor that the accounting fields on PRL have been verified and approved.

A draft email appears with pre-populated data in the Subject field. The email body is pre-populated with the relevant text.

Select one of the following actions:

  • Send Email: Sends the email instantly.
  • Skip: Skips this activity and moves to the next activity.
Complete case

Use this activity to add work notes and close the case.

Do the following:

  • In the Work notes field, add any comments about the case.
  • In the Close notes field, add any closing comments.
  • Select Complete case. Updates the case to Closed Completed.

Result

The procurement case is updated with valid GL account details and the playbook is closed.

Parent Topic:Reviewing and updating general ledger details in playbook