Generate email responses
Enables procurement specialists and buyers to generate professional, accurate email responses using Now Assist. By minimizing manual drafting and review, it helps procurement specialists and buyers respond to requester inquiries more efficiently and focus on higher-value procurement tasks.
Before you begin
Role required: sn_spend_gen_ai.now_assist_fulfiller
Procedure
Navigate to Workspaces > Source-to-Pay Workspace.
Select the list icon (
List icon.\).
- Do one of the following:
| To | Do this action |
|---|---|
| To generate an email response for the following records:- Negotiation - Procurement case - Procurement task - Purchase requisition - Sourcing event - Sourcing request - Sourcing task |
|
On the Details tab, select Email.
Select anywhere within the email message window to see the Now Assist icon
Sparkle icon for Now Assist.
- To generate a context-based email response, select the Now Assist icon
Sparkle icon for Now Assist.
- To refine an email draft, select the Now Assist icon
Sparkle icon for Now Assist and then select any of the available options:
- Elaborate
- Shorten
- Change tone
Select Insert to add the AI-generated email response to the email message window.
Apply templates by selecting the template icon
Email template icon..
- Select Send email to send the email.
Result
An AI-generated email response is sent to the requester.
Parent Topic:Use Now Assist for Sourcing and Procurement Operations (SPO)
Related topics
Summarize a record by using Now Assist for Sourcing and Procurement Operations (SPO) in Shopping Hub
Use the Now Assist for Sourcing and Procurement Operations (SPO) skills in a Virtual Agent chat