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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Upload a quote to request a purchase using the Now Assist AI agent

Use Now Assist's AI-powered chat interface for requesting a purchase by describing your needs, uploading a quote, and submitting the request from the Employee Center. Now Assist analyzes the uploaded quote and automatically creates a purchase requisition.

Before you begin

Role required: sn_spend_gen_ai.now_assist_requester

Procedure

  1. Navigate to All > Self-Service > Employee Center in your ServiceNow instance.

  2. Select the Now Assist chat icon (

Image omitted: agentic-ai-now-assist-icon.png
Now Assist icon.\) in the Employee Center interface.
  1. Enter details about the product that you want to purchase in the chat interface.
Image omitted: agentic-ai-quote-step3.png
Procurement product recommendation AI agent starts.
Now Assist analyzes your request and presents product recommendations through the Procurement request path recommendation.
  1. Select Yes to proceed with uploading a quote.
Image omitted: agentic-ai-quote-step4.png
Upload a quote.
  1. Select Click here to upload a file to choose your quote from your device.
Image omitted: agentic-ai-quote-step5.png
Select a file to upload a vendor quote.
**Note:** Ensure that the file is in PDF, PNG, or JPEG format and doesn’t exceed 1 MB.
  1. Upload your quote.

  2. Enter additional details, such as the reason for purchase, expected delivery date, and service period.

Image omitted: agentic-ai-quote-step7.png
Provide additional details to create a purchase request.
  1. Verify the quote file name.

    Now Assist analyzes the quote and extracts the details for review.

  2. Select the link to open the extracted quote it in a new tab.

Image omitted: agentic-ai-quote-step9.png
Open the extracted quote in a new tab.
  1. Verify that all information was extracted correctly and select Submit.

  2. Return to the Employee Center.

  3. Select Yes to confirm you have submitted the extracted quote.

Image omitted: agentic-ai-quote-step12.png
New purchase requisition is created.
Your purchase requisition has been created and submitted for approval.

Parent Topic:Submit a purchase request using the Now Assist AI agent