UseFinance Case Management
Finance specialists can create, track, and resolve finance requests efficiently.
Note: Depending on your license, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents. For more information, see ServiceNow product tiers.
- Use the Employee Center
Finance requesters can use the Employee Center to create finance inquiry, view the requests and tasks, and interact with the live agent. - Using the Finance Operations Workspace
Finance Specialists can use the Finance Operations Workspace to manage cases, tasks, knowledge articles, or interactions.
Parent Topic:Finance Case Management