Create a finance case form › Reference › Finance Case Management › Finance and Supply Chain applications › Finance and Supply Chain

Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Finance Case form tabs

The Finance case form includes tabs that store finance case information that a finance specialist can use to perform related tasks.

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Tabs on the Finance Case form

Tab	Description
Details	Details about the case.
Tasks	Tasks that the finance specialist created for this case.
Emails	Emails sent or received while resolving this case.
SLAs	Service level agreements (SLAs) associated with the case. - For assigning finance cases, SLA is 4 hours duration, between 08:00 to 17:00 on weekdays, excluding holidays. - For processing finance cases, SLA is 16 hours duration between 08:00 to 17:00 on weekdays, excluding holidays. Finance admins can view and create SLAs by navigating to All > Finance Operations > Administration > Finance case SLA Definitions.
Related cases	Other cases related to this case.
Interactions	All interactions related to this case.
Cases by same requester	Cases that are opened by the same requester.