Create knowledge base article form
Use the Create New Knowledge form to provide details about the knowledge base article.
| Field | Description |
|---|---|
| Number | System-generated unique identifier for the knowledge base article. |
| Knowledge base | Knowledge base to which this article belongs, such as Finance Case Management Knowledge Base. |
| Category | Category of the article. Use the category picker to select an existing category or subcategory. |
| Scheduled publish date | Future date on which the article is published automatically. If approvals are enabled, the approval process must be completed before this date. |
| Valid to | Validity of the article. |
| Version | Read-only field managed by the Knowledge Management process whenever changes are made to a published article. |
| Article type | Type of article, such as HTML. |
| Workflow | Status of the article. |
| Source Task | Name of the article source. |
| Attachment link | Link to attachments. |
| Display attachments | Display of attachments in the article. Select this option to display attachments in the article. |
| Short description | Short description of the article. |
| Article body | Detailed description of the article. |
Parent Topic:Finance Case Management Reference
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