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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configure Finance Case Management

Plan and configure your implementation for Finance Case Management.

Note: Depending on your license, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents. For more information, see ServiceNow product tiers.

  • Install Finance Case Management
    Install the Finance Case Management application (sn_fin_ops) if you have the admin role. The application includes demo data and installs related ServiceNow® Store Store applications and plugins if they are not already installed.
  • Configure Finance Operations Workspace
    Plan and configure your implementation for Finance Operations Workspace.

Parent Topic:Finance Case Management