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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configure Purchase Order Management

Plan and configure your implementation for Purchase Order Management.

  • Install Purchase Order Management
    If you have the admin role, install the Purchase Order Management application (com.snc.sn_poem_core). The application includes demo data and installs related ServiceNow® Store applications and plugins if they aren’t already installed.
  • Assigning priority to a purchase order
    Purchase order exceptions are automatically assigned a priority level to indicate the most urgent issues.
  • Assigning purchase order exceptions to buyers
    Use queues in Advanced Work Assignment to assign purchase order exceptions to the appropriate buyer.
  • Domain separation and Purchase Order Management
    Domain separation is unsupported for Purchase Order Management. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.

Parent Topic:Purchase Order Management