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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Invoice case form tabs

Descriptions of the tabs on the Invoice case form, including case details, tasks, service level agreements, emails, and related cases.

TabDescription
DetailsDetails about the case.
TasksTasks that have been created for this case by the agent.
Task SLAsThe service level agreements that are associated with this case.
EmailsEmails that are sent or received as part of resolving this case.
Cases by same requesterCases that are opened by the same requester.

Parent Topic:Create New Invoice case form