Create Universal Request from Supplier portal
Create a Universal Request (UR) from the Supplier Collaboration Portal to submit invoice inquiries directly to the Source-to-Pay Workspace for processing.
Before you begin
Role required: sn_slm.contact
Plugins required:
- Universal Request for Source-to-Pay Operations Plugin [sn_fsc_ur_common] plugin (contains dependent plugin Universal Request Plugin [com.snc.universal_request])
- Supplier Common Architecture [com.snc.sn_slm]
- Invoice Case Management [com.sn_ap_cm].
This video shows you how to create a Universal Request.[Omitted video] Description: The video shows you how to create a Universal Request from the Supplier Portal.
Procedure
- Navigate to Supplier Collaboration Portal > Search for any detail in Search bar > Contact us for help > Request help.
Image omitted: ur-request-help.png
Request help
Request help
Select Request Help to create a UR.
The Request Help form appears. For more information on the fields in the form, see Request Help form.
Image omitted: ur-request-help-form.png
Request help form
Request help form
- Select Submit.
Image omitted: ur-inquiry.png
UR inquiry
UR inquiry
Result
The Universal Request is created.
Parent Topic:Using Supplier Collaboration Portal in APO
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