Skip to content
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create Universal Request from Supplier portal

Create a Universal Request (UR) from the Supplier Collaboration Portal to submit invoice inquiries directly to the Source-to-Pay Workspace for processing.

Before you begin

Role required: sn_slm.contact

Plugins required:

  • Universal Request for Source-to-Pay Operations Plugin [sn_fsc_ur_common] plugin (contains dependent plugin Universal Request Plugin [com.snc.universal_request])
  • Supplier Common Architecture [com.snc.sn_slm]
  • Invoice Case Management [com.sn_ap_cm].

This video shows you how to create a Universal Request.[Omitted video] Description: The video shows you how to create a Universal Request from the Supplier Portal.

Procedure

  1. Navigate to Supplier Collaboration Portal > Search for any detail in Search bar > Contact us for help > Request help.
Image omitted: ur-request-help.png
Request help
  1. Select Request Help to create a UR.

    The Request Help form appears. For more information on the fields in the form, see Request Help form.

Image omitted: ur-request-help-form.png
Request help form
  1. Select Submit.
Image omitted: ur-inquiry.png
UR inquiry

Result

The Universal Request is created.

Parent Topic:Using Supplier Collaboration Portal in APO

Related topics

Universal Request in Accounts Payable Operations