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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Application plugin installation sequence in Accounts Payable Operations

Plugin names, descriptions, and dependencies required to install Accounts Payable Operations.

Important: Before installing a plugin listed in the Plugin name column, ensure that you install all corresponding dependencies listed in the Plugin dependencies column from the ServiceNow Store.

SequencePlugin nameDescriptionPlugin dependencies
1Source-to-Pay Common Architecture \[com.snc.sn\_shop\]Maintains primary data such as Enterprise Resource Planning \(ERP\) sources, legal entities, accounting periods, and so on.- Finance Common Architecture \[com.sn\_fin\] - Service Delivery Common \[com.sn\_spend\_sdc\]
2Source-to-Pay Workspace \[com.sn\_spend\_workspace\]Provides a single environment for Procurement Specialists to work on purchase requisitions, sourcing requests, negotiations, procurement requests, and more.10
3Supplier Collaboration Portal \[com.snc.sn\_supplier\_sp\]Includes demo data and relatedServiceNow Store applications and plugins.Supplier Common Architecture \[com.snc.sn\_slm\]
4Glide Virtual AgentActivate the virtual agent chatbot \(chat channel\) in the supplier portal for suppliers to complete Accounts Payable Operations related self-service tasks. 
5Advanced Work Assignment for Source-to-Pay Operations \[com.snc.sn\_spend\_awa\]Provides configurations to support automatic routing, queuing, and assignment of procurement cases, emails, and live agent chat conversations.- Advanced Work Assignment \[com.glide.awa\] - Agent chat \[com.glide.interaction.awa\]
6Document Intelligence \[com.snc.docintel\]Provide solutions that enables any organization to automate and accelerate the process of extracting data from documents.sn-docintel-iframe \[com.sn\_docintel\_iframe\]
7Document Intelligent Admin \[com.snc.docintel\_admin\]Provides full access to the Document Intelligence application, apart from modifying a subset of system properties, and the billing and internal tables.sn-docintel-iframe \[com.sn\_docintel\_iframe\]
8Accounts Payable Operations integration with Document Intelligence \[sn\_ap\_ic\]Enables you to automatically capture data from incoming invoices, thus significantly reducing manual effort.Document Intelligence \[com.snc.docintel\]
9Invoice Case Management \[sn\_ap\_cm\]Includes demo data and relatedServiceNow Store applications and plugins.- Source-to-Pay Common Architecture \[com.snc.sn\_shop\] - Source-to-Pay Workspace \[com.sn\_spend\_workspace\]
10Accounts Payable Invoice Processing \[sn\_ap\_apm\]Enables Accounts Payable specialists to ingest invoice documents and extract invoice data using Document Intelligence- Invoice Case Management \[sn\_ap\_cm\] - Accounts Payable Operations integration with Document Intelligence \[sn\_ap\_ic\]