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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create a decision matrix

The name and labels on a decision matrix are closely linked to the categories you choose for the axes. For that reason, first select the metric type and define the X and Y axes before you fill in other fields on the Decision Matrix form.

Before you begin

Role required: assessment_admin or admin

Procedure

  1. Navigate to All > Assessments > Admin > Decision Matrixes.

  2. Click New.

  3. Select the metric Type to plot results for.

  4. Right-click the form header and select Save.

    The X Axis and Y Axis related lists appear.

  5. Define which metric categories the axes represent.

    Each axis can represent a single category or multiple categories. You must specify at least one category per axis in order for the decision matrix to render properly. The available categories are limited to those associated to the metric type selected. To avoid confusion, always update the text for the axis and quadrant labels after editing or adding metric categories to an axis.

Image omitted: DecisionMatrixAxes.png
Decision matrix axes
  1. Fill in the remaining fields on the Decision Matrix form and save the record.
Image omitted: DecisionMatrixForm.png
Decision Matrix form
**Note:** For color fields, either HTML color names or hexidecimal \(hex\) values are acceptable. For hex values, the \# character is optional. Values are not case-sensitive. For example, all of the following values are valid: LightGray, lightgray, \#D3D3D3, d3d3d3.
FieldDescription
NameName of the decision matrix, which appears as the title on the decision matrix page. It is recommended to include the axis categories in the name. For example, if you selected Importance Rating as the X-axis and User Satisfaction as the Y-axis, you might name the matrix Importance vs. User Satisfaction.
TypeMetric type associated with this decision matrix. Only results for assessable records of the selected metric type are plotted on the decision matrix.
DefaultDetermines whether or not this is the default decision matrix. The default decision matrix opens when you click View Matrix on a scorecard. Select the check box to set the matrix as the default decision matrix.The system prevents you from creating more than one default decision matrix per metric type. If there is already a default decision matrix for the type and you try to save a different matrix with the check box selected, an error message appears. The maximum values for the default decision matrix are controlled by the Maximum number of items to show for a decision matrix field filter property (com.snc.assessment.decision_matrix_filter_max_entries), which has a default value of 1000.
Quadrant Design Section
Quadrant label colorColor of the label text for the quadrants. Each quadrant label displays in the center of the quadrant. You can enter an HTML color name or hex value for this and the other color fields.
X-Axis labelLabel text for the X-axis of the decision matrix. It is recommended to include the metric category name in the label text. For example, for an X-axis category of Importance Rating, the X-axis label is Importance.
Plotted item colorColor used to display plotted items.
Top left labelLabel text for the top left quadrant. For an X-axis labeled Importance and Y-axis labeled Support, you might label the top left quadrant Low importance, high support.
Top left colorFill color for the top left quadrant.
Bottom left labelLabel text for the bottom left quadrant.
Bottom left colorFill color for the bottom left quadrant.
Bottom left labelLabel text for the bottom left quadrant.
Bottom left colorFill color for the bottom left quadrant.
Y-Axis labelLabel text for the Y-axis of the decision matrix.
Highlight item colorColor of highlighted plotted items. When you view a decision matrix from an assessable record's scorecard, the assessable record plotted item appears in the highlight color. Specify a highlight color that is different than the Plotted item color.
Image omitted: HighlightItemVsPlottedItemColor.png
Highlight item color</td></tr><tr><td>
Top right label
Label text for the top right quadrant.
Top right colorFill color for the top right quadrant.
Bottom right labelLabel text for the bottom right quadrant.
Bottom right colorFill color for the bottom right quadrant.
Related Lists
X AxisLists categories that define the X-axis of the decision matrix.
Y AxisLists categories that define the Y-axis of the decision matrix.
  • Decision matrixes
    Assessment results obtained by questionnaires and scripted metrics can be mapped to decision matrixes.

Parent Topic:Assessment administrator tasks