Skip to content
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Survey Overview dashboard

The Survey Overview dashboard displays various survey reports, such as Surveys by Metric Type and State.

Note: The Survey Overview dashboard is deprecated. It is no longer deployed, enhanced, or supported. For details, see the Deprecation Process [KB0867184] article in the Now Support knowledge base.

ReportTable
Assignment Group Customer Satisfaction 90 Day AverageMetric Results [asmt_metric_result]
Service Desk Survey 'Timely Response' 90 DaysMetric Results [asmt_metric_result]
Surveys by Metric Type and StateAssessment Instances [asmt_assessment_instance]
Service Desk Survey 'Overall Experience' 60 DaysMetric Results [asmt_metric_result]
Service Desk Survey 'Tech Courteous' 90 DaysMetric Results [asmt_metric_result]
Service Desk Survey 'First Call Resolve' 60 DaysMetric Results [asmt_metric_result]
Service Desk Survey 'Tech Competence' 60 DaysMetric Results [asmt_metric_result]
Image omitted: survey-overview-dashboard.png
Various survey reports that appear on the Survey Overview dashboard.

Parent Topic:Surveys reference