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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configure Service Graph Connector for Trellix using SGC Central

Use the playbook available with the SGC Central application to set up the Service Graph Connector for Trellix for pulling in Trellix data into the CMDB.

Before you begin

Install Service Graph Connector for Trellix from the ServiceNow Store. For ServiceNow Store installation steps, see Install a ServiceNow Store application.

Role required: admin

About this task

The playbook experience for onboarding connectors is activated with SGC Central in the Service Graph Workspace or CMDB Workspace. To configure the SGC Central application, see Configuring SGC Central and for more information on how to interact with a playbook, see Interact with Playbook.

Procedure

  1. Use one of the following methods to open SGC Central:

    • Navigate to Workspaces > Service Graph Workspace, and from the left navigation panel, select the Ingestion icon
Image omitted: icon-sgc-central.png
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to open the SGC Central view. - Navigate to Workspaces > CMDB Workspace > SGC Central. 2. On the Dashboard page, select Create connection.

**Tip:** Alternatively, you can select **Create connection** on the All connections page.

  1. On the Create connection window, select the Trellix connector type, and then select Create connection.

  2. Complete the initial prerequisites when setting up a connection for the first time using a connector.

    Note: This step is required only during the first-time setup. See Perform initial setup tasks when creating a connection in SGC Central.

  3. Complete the setup for configuring the connector for importing data.

    1. Create and test a connection.

      1. In the Setup stage of the playbook, select the Create and test connection activity.
      2. On the form, fill in the fields.
Field 
Connection nameName to identify the Trellix connection record.For example, `SGTrellix`.
Connection urlURL of the connection.
User nameUser name of your Trellix account.
PasswordPassword of your Trellix account.
Use MID serverOption to use a MID Server. Select this check box if you’re using an on-premises instance of Trellix.Note: A MID Server must be configured on your ServiceNow instance before you select this option.
Mid SelectionName of the MID Server used by the connector.This field appears only when the Use MID Server check box is selected.
    3.  Select **Create and test connection**.
    4.  Once the connection test is complete, select **Continue**.
2.  Configure the import schedule to import data at regular intervals.

    1.  In the **Setup** stage of the playbook, select the **Configure import schedule** activity.
    2.  Expand the Parent scheduled data import within the Import schedules list, and select the SG-Trellix-Devices import schedule.
    3.  In the Configure import schedule dialog box, select the **Active** check box, and then fill in the run schedule and time details.

        For more information, see [Schedule a data import](../../integrate-applications/system-import-sets/t_ScheduleADataImport.md#table_r53_5hm_xp).

    4.  Select **Save**.

        Alternatively, select **Execute Now** to execute the import schedule immediately.

    5.  Select **Continue**.
3.  In the **Setup** stage of the playbook, select the **Confirm connection setup** activity to verify whether the connection was created.

What to do next

Select View all connections to review the connection details. The configured connection appears in the Installed connections list.

Related topics

Service Graph Connector for Trellix

CMDB classes targeted in Service Graph Connector for Trellix

Accessing the connection details of Service Graph Connector for Trellix