Service Graph Connector for Observability - Dynatrace properties
Service Graph Connector for Observability - Dynatrace properties control the behavior of the connector.
Connection properties
These connection properties are available for Service Graph Connector for Observability - Dynatrace.
Note: To open the Service Graph Connection Properties [sn_cmdb_int_util_service_graph_connection_property] table for the connector, navigate to All > Service Graph Connectors > Dynatrace Observability > Connections and select the connection name. The connection properties are displayed in the Service Graph Connection Properties related list.
| Property | Description |
|---|---|
| managementZoneIds | Enter a list of management zone IDs to fetch from Dynatrace. For multiple entries, separate the IDs with commas. |
| managementZoneNames | Enter a list of management zones to fetch from Dynatrace. For multiple entries, separate the names with commas. |
| tags | Enter a list of tags to fetch from Dynatrace. For multiple entries, separate the tags with commas. |
| grailEnabled | Set the property to `true` for a Grail-enabled tenant. |
| OAuth Connection | View the Sys ID of the OAuth connection and credential alias linked to the Service Graph connection record. |
| serviceTypes | Enter a list of Dynatrace service types from where to ingest the data into CMDB. For multiple entries, separate the service types with commas.Valid values are: - BACKGROUND\_ACTIVITY - CICS\_SERVICE - CUSTOM\_SERVICE - DATABASE\_SERVICE - ENTERPRISE\_SERVICE\_BUS\_SERVICE - EXTERNAL - IBM\_INTEGRATION\_BUS\_SERVICE - IMS\_SERVICE - MESSAGING\_SERVICE - QUEUE\_LISTENER\_SERVICE - RMI\_SERVICE - RPC\_SERVICE - WEB\_REQUEST\_SERVICE - WEB\_SERVICE |
| saveRESTResponseAsAttachment | Set the property to `true` to use the SGO-Dynatrace Fetch Entities For Larger Payload action flow and save the response from Dynatrace as an attachment with a `.json` extension. Set the property to `false` to use the dedicated action flow and consume the response from Dynatrace as a data stream for processing. - Type: true \| false - Default value: `false` |
| flowDesignerTimeout | Set the timeout value \(in milliseconds\) for a Dynatrace flow, subflow, or action execution.- Type: integer - Default value: `600000` |
System properties
These system properties are available for Service Graph Connector for Observability - Dynatrace.
Note: To open the System Properties [sys_properties] table, enter sys_properties.list in the navigation filter.
| Property | Description |
|---|---|
| sn\_dynatrace\_integ.append\_environment\_id\_to\_service\_name | Set the property to `true` to append the Dynatrace Environment ID to the Service name. Set the property to `false` to retain the Service name as is. - Type: true \| false - Default value: `false` - Location: System Property \[sys\_properties\] table |
| sn\_dynatrace\_integ.createUnmatchedApplicationCIs | Set the property to Note: Classified processes are added to the corresponding child application classes in the Application [cmdb_ci_appl] table regardless of the value of this property. |
| sn\_dynatrace\_integ.default\_from\_value\_days | Enter the number of days a configuration item \(CI\) can be inactive before it is ignored.- Type: integer - Default value: `300` - Location: System Property \[sys\_properties\] table |
| sn\_dynatrace\_integ.page\_size | Enter the page size used in REST requests to fetch Dynatrace entities.- Type: integer - Default value: `50` - Location: System Property \[sys\_properties\] table |
| sn\_dynatrace\_integ.populate\_applications | Set the property to Note: This property is read via scheduled imports. The manual execution of the SGO-Dynatrace Processes and SGO-Dynatrace Process Groups data sources will not consider this property. |
| sn\_dynatrace\_integ.critical\_cluster\_threshold | Enter the percentage of an application cluster's nodes that need to be in a state to raise that state to its parent in the service map.Note: This system property is available only if the Observability Commons for CMDB (sn_observability) plugin is installed. For more information, see Observability Commons for CMDB on the ServiceNow Store.
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| sn\_dynatrace\_integ.events\_for\_unmatched\_ci.enabled | Set the property to
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