Microsoft Azure › Service Graph Connectors › Integrating third-party data into CMDB › Configuration Management › Extend ServiceNow AI Platform capabilities

Release: Australia · Updated: 2026-03-12 · Official documentation · View source

CMDB classes targeted in Service Graph Connector for Microsoft Azure

When you complete setting up the connection, you can configure the integration to periodically pull data from Microsoft Azure. The data is saved in tables that extend from the Configuration item [cmdb_ci] table.

Application [cmdb_ci_appl]

The following attributes in the Application [cmdb_ci_appl] table are populated by collected data:

Attribute label	Attribute name
Class	sys_class_name
Version	version
TCP port(s)	tcp_port
Running Process	running_process
Running process key parameters	running_process_key_parameters
Name	name
Running process command	running_process_command

Parent class	Relationship type	Child class
Application [cmdb_ci_appl]	Runs on::Runs	Computer [cmdb_ci_computer]

Availability Zone [cmdb_ci_availability_zone]

The following attributes in the Availability Zone [cmdb_ci_availability_zone] table are populated by collected data.

Attribute label	Attribute name
Install Status	install_status
Name	name
Object ID	object_id
Operational status	operational_status
State	state

Parent class	Relationship type	Child class
Availability Zone [cmdb_ci_availability_zone]	Reference	Key Value [cmdb_key_value]

Azure Datacenter [cmdb_ci_azure_datacenter]

The following attributes in the Azure Datacenter [cmdb_ci_azure_datacenter] table are populated by collected data.

Attribute label	Attribute name
Comments	comments
Name	name
Object ID	object_id
Region	region
Status	install_status

Parent class	Relationship type	Child class
Azure Datacenter [cmdb_ci_azure_datacenter]	Hosted on::Hosts	Cloud Service Account [cmdb_ci_cloud_service_account]
Azure Datacenter [cmdb_ci_azure_datacenter]	Contains::Contained by	Resource Group [cmdb_ci_resource_group]
Azure Datacenter [cmdb_ci_azure_datacenter]	Contains::Contained by	Availability Zone [cmdb_ci_availability_zone]

Cloud DataBase [cmdb_ci_cloud_database]

The following attributes in the Cloud DataBase [cmdb_ci_cloud_database] table are populated by collected data.

Attribute label	Attribute name
Fully qualified domain name	fqdn
Install Status	install_status
Name	name
Object ID	object_id
Operational status	operational_status
State	state
Type	type
Version	version

Parent class	Relationship type	Child class
Cloud DataBase [cmdb_ci_cloud_database]	Hosted on::Hosts	Azure Datacenter [cmdb_ci_azure_datacenter]
Cloud DataBase [cmdb_ci_cloud_database]	Reference	Key Value [cmdb_key_value]

Cloud Function [cmdb_ci_cloud_function]

The following attributes in the Cloud Function [cmdb_ci_cloud_function] table are populated by collected data.

Attribute label	Attribute name
App Function state	app_function_state
Code Location URL	code_location_url
Fully qualified domain name	fqdn
Function Last Modified	function_last_modified
Install Status	install_status
IP Address	ip_address
Name	name
Object ID	object_id
Operational status	operational_status

Parent class	Relationship type	Child class
Cloud Function [cmdb_ci_cloud_function]	Hosted on::Hosts	Azure Datacenter [cmdb_ci_azure_datacenter]

Cloud LB IPAddress [cmdb_ci_cloud_lb_ipaddress]

The following attributes in the Cloud LB IPAddress [cmdb_ci_cloud_lb_ipaddress] table are populated by collected data.

Attribute label	Attribute name
Fully qualified domain name	fqdn
Install Status	install_status
IP Address	ip_address
IPAddress Type	ipaddress_type
Name	name
Object ID	object_id
Operational status	operational_status

Cloud Load Balancer [cmdb_ci_cloud_load_balancer]

The following attributes in the Cloud Load Balancer [cmdb_ci_cloud_load_balancer] table are populated by collected data.

Attribute label	Attribute name
Canonical Hosted Zone Name	canonical_hosted_zone_name
DNS Name	dns_name
Fully qualified domain name	fqdn
Install Status	install_status
IP Address	ip_address
Name	name
Object ID	object_id
Operational status	operational_status
State	state

Parent class	Relationship type	Child class
Cloud Load Balancer [cmdb_ci_cloud_load_balancer]	Hosted on::Hosts	Azure Datacenter [cmdb_ci_azure_datacenter]
Cloud Load Balancer [cmdb_ci_cloud_load_balancer]	Owns::Owned by	Cloud LB IPAddress [cmdb_ci_cloud_lb_ipaddress]
Cloud Load Balancer [cmdb_ci_cloud_load_balancer]	Reference	Key Value [cmdb_key_value]

Cloud Mgmt Network Interface [cmdb_ci_nic]

The following attributes in the Cloud Mgmt Network Interface [cmdb_ci_nic] table are populated by collected data.

Attribute label	Attribute name
Configuration Item	cmdb_ci
Install Status	install_status
IP Address	ip_address
MAC Address	mac_address
Name	name
Object ID	object_id
Operational status	operational_status
Primary	primary
Private IP	private_ip
Public DNS	public_dns
Public IP	public_ip
State	state
Static	is_static

Parent class	Relationship type	Child class
Cloud Mgmt Network Interface [cmdb_ci_nic]	Hosted on::Hosts	Azure Datacenter [cmdb_ci_azure_datacenter]
Cloud Mgmt Network Interface [cmdb_ci_nic]	Contains::Contained by	Cloud Public IP Address [cmdb_ci_cloud_public_ipaddress]
Cloud Mgmt Network Interface [cmdb_ci_nic]	Reference	Key Value [cmdb_key_value]
Cloud Mgmt Network Interface [cmdb_ci_nic]	Reference	Virtual Machine Instance [cmdb_ci_vm_instance]

Cloud Network [cmdb_ci_network]

The following attributes in the Cloud Network [cmdb_ci_network] table are populated by collected data.

Attribute label	Attribute name
Cidr	cidr
Install Status	install_status
Name	name
Object ID	object_id
Operational status	operational_status
State	state

Parent class	Relationship type	Child class
Cloud Network [cmdb_ci_network]	Hosted on::Hosts	Azure Datacenter [cmdb_ci_azure_datacenter]
Cloud Network [cmdb_ci_network]	Contains::Contained by	Compute Security Group [cmdb_ci_compute_security_group]
Cloud Network [cmdb_ci_network]	Contains::Contained by	Cloud Subnet [cmdb_ci_cloud_subnet]
Cloud Network [cmdb_ci_network]	Reference	Key Value [cmdb_key_value]

Cloud Public IP Address [cmdb_ci_cloud_public_ipaddress]

The following attributes in the Cloud Public IP Address [cmdb_ci_cloud_public_ipaddress] table are populated by collected data.

Attribute label	Attribute name
Install Status	install_status
Name	name
Object ID	object_id
Operational status	operational_status
Public DNS	public_dns
Public IP Address	public_ip_address
State	state

Parent class	Relationship type	Child class
Cloud Public IP Address [cmdb_ci_cloud_public_ipaddress]	Hosted on::Hosts	Azure Datacenter [cmdb_ci_azure_datacenter]
Cloud Public IP Address [cmdb_ci_cloud_public_ipaddress]	Reference	Key Value [cmdb_key_value]

Cloud Resource [cmdb_ci_cmp_resource]

The following attributes in the Cloud Resource [cmdb_ci_cmp_resource] table are populated by collected data.

Attribute label	Attribute name
Description	short_description
Install Status	install_status
Name	name
Object ID	object_id
Operational status	operational_status
Resource type	resource_type
State	state

Parent class	Relationship type	Child class
Cloud Resource [cmdb_ci_cmp_resource]	Hosted on::Hosts	Azure Datacenter [cmdb_ci_azure_datacenter]
Cloud Resource [cmdb_ci_cmp_resource]	Reference	Key Value [cmdb_key_value]

Cloud Service Account [cmdb_ci_cloud_service_account]

The following attributes in the Cloud Service Account [cmdb_ci_cloud_service_account] table are populated by collected data.

Attribute label	Attribute name
Account Id	account_id
Name	name
Object ID	object_id
Datacenter Type	datacenter_type

Parent class	Relationship type	Child class
Cloud Service Account [cmdb_ci_cloud_service_account]	Reference	Key Value [cmdb_key_value]

Cloud Storage Account [cmdb_ci_cloud_storage_account]

The following attributes in the Cloud Storage Account [cmdb_ci_cloud_storage_account] table are populated by collected data.

Attribute label	Attribute name
Blob Service	blob_service
File Service	file_service
Install Status	install_status
Name	name
Object ID	object_id
Queue Service	queue_service
Sku Name	sku_name
State	state
Table Service	table_service

Parent class	Relationship type	Child class
Cloud Storage Account [cmdb_ci_cloud_storage_account]	Hosted on::Hosts	Azure Datacenter [cmdb_ci_azure_datacenter]
Cloud Storage Account [cmdb_ci_cloud_storage_account]	Reference	Key Value [cmdb_key_value]

Cloud Subnet [cmdb_ci_cloud_subnet]

The following attributes in the Cloud Subnet [cmdb_ci_cloud_subnet] table are populated by collected data.

Attribute label	Attribute name
CIDR	cidr
Install Status	install_status
Name	name
Object ID	object_id
Operational status	operational_status
State	state

Parent class	Relationship type	Child class
Cloud Subnet [cmdb_ci_cloud_subnet]	Reference	Key Value [cmdb_key_value]

Cloud WebServer [cmdb_ci_cloud_webserver]

The following attributes in the Cloud WebServer [cmdb_ci_cloud_webserver] table are populated by collected data.

Attribute label	Attribute name
Name	name
Object ID	object_id
Fully qualified domain name	fqdn
Install Status	install_status
IP Address	ip_address
Operational status	operational_status
State	state
Vendor	vendor

Parent class	Relationship type	Child class
Cloud WebServer [cmdb_ci_cloud_webserver]	Owns::Owned by	IP Address [cmdb_ci_ip_address]
Cloud WebServer [cmdb_ci_cloud_webserver]	Hosted on::Hosts	Azure Datacenter [cmdb_ci_azure_datacenter]

Compute Security Group [cmdb_ci_compute_security_group]

The following attributes in the Compute Security Group [cmdb_ci_compute_security_group] table are populated by collected data.

Attribute label	Attribute name
Install Status	install_status
Name	name
Object ID	object_id
Operational status	operational_status
State	state

Parent class	Relationship type	Child class
Compute Security Group [cmdb_ci_compute_security_group]	Hosted on::Hosts	Azure Datacenter [cmdb_ci_azure_datacenter]
Compute Security Group [cmdb_ci_compute_security_group]	Reference	Key Value [cmdb_key_value]

Computer [cmdb_ci_computer]

The following attributes in the Computer [cmdb_ci_computer] table are populated by collected data.

Attribute label	Attribute name
Name	name
CPU core count	cpu_core_count
CPU count	cpu_count
Disk space (GB)	disk_space
IP Address	ip_address
Is Virtual	virtual
Object ID	object_id
Operating System	os
Operational status	operational_status
OS Version	os_version
RAM (MB)	ram
Serial number	serial_number

Parent class	Relationship type	Child class
Computer [cmdb_ci_computer]	Owns::Owned by	IP Address [cmdb_ci_ip_address]
Computer [cmdb_ci_computer]	Virtualized by::Virtualizes	Virtual Machine Instance [cmdb_ci_vm_instance]

For information about the classification of VDIs into the Computer [cmdb_ci_computer] CI class, see the Classification of VDIs into computer class using Service graph connector for Azure [KB2184443] article in the Now Support Knowledge Base.

Hardware Type [cmdb_ci_compute_template]

The following attributes in the Hardware Type [cmdb_ci_compute_template] table are populated by collected data.

Attribute label	Attribute name
Name	name
Object ID	object_id
Class	sys_class_name
Cores	cores
Logical Storage GB	local_storage_gb
Memory MB	memory_mb
vCPUs	vcpus

Parent class	Relationship type	Child class
Hardware Type [cmdb_ci_compute_template]	Hosted on::Hosts	Azure Datacenter [cmdb_ci_azure_datacenter]

Note: When the Cloud Hardware Type class extension is enabled, the Class attribute is set to Cloud Hardware Type. Else, the attribute is set to Hardware Type.

As a user with the admin role, you can enable the Cloud Hardware Type class extension by setting the use a single hardware type for cloud data centers property (sn_itom_pattern.use a single hardware type for cloud data centers) to true. For more information, see the Service Graph Connector For Microsoft Azure - Migrating to a new hardware type model [KB1288455] article in the Now Support Knowledge Base.

Parent class	Relationship type	Child class
Hardware Type [cmdb_ci_compute_template]	Hosted on::Hosts	Azure Datacenter [cmdb_ci_azure_datacenter]

Image [cmdb_ci_os_template]

The following attributes in the Image [cmdb_ci_os_template] table are populated by collected data.

Attribute label	Attribute name
Guest OS	guest_os
Image Source	image_source
Install Status	install_status
Name	name
Object ID	object_id
Offer	offer
Operational status	operational_status
Version	version
Vendor	vendor

Parent class	Relationship type	Child class
Image [cmdb_ci_os_template]	Hosted on::Hosts	Azure Datacenter [cmdb_ci_azure_datacenter]

Instance Scale Set [cmdb_ci_instance_scale_set]

The following attributes in the Instance Scale Set [cmdb_ci_instance_scale_set] table are populated by collected data.

Attribute label	Attribute name
Install Status	install_status
Name	name
Object ID	object_id
Operational status	operational_status
State	state

Parent class	Relationship type	Child class
Instance Scale Set [cmdb_ci_instance_scale_set]	Hosted on::Hosts	Azure Datacenter [cmdb_ci_azure_datacenter]

IP Address [cmdb_ci_ip_address]

The following attributes in the IP Address [cmdb_ci_ip_address] table are populated by collected data.

Attribute label	Attribute name
Owned By Configuration Item	owned_by_cmdb_ci
IP Address	ip_address
Name	name
Nic	nic

Parent class	Relationship type	Child class
IP Address [cmdb_ci_ip_address]	Reference	Cloud Mgmt Network Interface [cmdb_ci_nic]
IP Address [cmdb_ci_ip_address]	Reference	Computer [cmdb_ci_computer]

Key Value [cmdb_key_value]

The following attributes in the Key Value [cmdb_key_value] table are populated by collected data.

Attribute label	Attribute name
Key	key
Value	value

Kubernetes Cluster [cmdb_ci_kubernetes_cluster]

The following attributes in the Kubernetes Cluster [cmdb_ci_kubernetes_cluster] table are populated by collected data.

Attribute label	Attribute name
Cluster Resource ID	cluster_resource_id
Cluster Version	cluster_version
Fully qualified domain name	fqdn
Install Status	install_status
Name	name
State	state

Parent class	Relationship type	Child class
Kubernetes Cluster [cmdb_ci_kubernetes_cluster]	Hosted on::Hosts	Azure Datacenter [cmdb_ci_azure_datacenter]

Linux Server [cmdb_ci_linux_server]

The following attributes in the Linux Server [cmdb_ci_linux_server] table are populated by collected data.

Attribute label	Attribute name
CPU core count	cpu_core_count
Disk space (GB)	disk_space
Install Status	install_status
Is Virtual	virtual
Name	name
Object ID	object_id
Operating System	os
Operational status	operational_status
OS Version	os_version
RAM (MB)	ram
Serial number	serial_number

Parent class	Relationship type	Child class
Linux Server [cmdb_ci_linux_server]	Virtualized by::Virtualizes	Virtual Machine Instance [cmdb_ci_vm_instance]

Resource Group [cmdb_ci_resource_group]

The following attributes in the Resource Group [cmdb_ci_resource_group] table are populated by collected data.

Attribute label	Attribute name
Name	name
Object ID	object_id
Operational status	operational_status
Install Status	install_status
State	state

Parent class	Relationship type	Child class
Resource Group [cmdb_ci_resource_group]	Contains::Contained by	Virtual Machine Instance [cmdb_ci_vm_instance]
Resource Group [cmdb_ci_resource_group]	Contains::Contained by	Cloud Load Balancer [cmdb_ci_cloud_load_balancer]
Resource Group [cmdb_ci_resource_group]	Contains::Contained by	Instance Scale Set [cmdb_ci_instance_scale_set]
Resource Group [cmdb_ci_resource_group]	Contains::Contained by	Image [cmdb_ci_os_template]
Resource Group [cmdb_ci_resource_group]	Contains::Contained by	Storage Volume [cmdb_ci_storage_volume]
Resource Group [cmdb_ci_resource_group]	Reference	Key Value [cmdb_key_value]

Serial Number [cmdb_serial_number]

The following attributes in the Serial Number [cmdb_serial_number] table are populated by collected data.

Attribute label	Attribute name
Serial Number	serial_number
Serial Number Type	serial_number_type
Valid	valid

Parent class	Relationship type	Child class
Serial Number [cmdb_serial_number]	Reference	Server [cmdb_ci_server]
Serial Number [cmdb_serial_number]	Reference	Windows Server [cmdb_ci_win_server]
Serial Number [cmdb_serial_number]	Reference	Linux Server [cmdb_ci_linux_server]

Server [cmdb_ci_server]

The following attributes in the Server [cmdb_ci_server] table are populated by collected data.

Attribute label	Attribute name
CPU core count	cpu_core_count
CPU count	cpu_count
Disk space (GB)	disk_space
Install Status	install_status
Is Virtual	virtual
Name	name
Object ID	object_id
Operating System	os
Operational status	operational_status
OS Version	os_version
RAM (MB)	ram
Serial number	serial_number
Comments	comments

Parent class	Relationship type	Child class
Server [cmdb_ci_server]	Owns::Owned by	Cloud Mgmt Network Interface [cmdb_ci_nic]
Server [cmdb_ci_server]	Virtualized by::Virtualizes	Virtual Machine Instance [cmdb_ci_vm_instance]

Software [cmdb_ci_spkg]

The following attributes in the Software [cmdb_ci_spkg] table are populated by collected data.

Attribute label	Attribute name
Key	key
Name	name
Version	version

Parent class	Relationship type	Child class
Software [cmdb_ci_spkg]	Reference	Software Instance [cmdb_software_instance]

Software Installation [cmdb_sam_sw_install]

The following attributes in the Software Installation [cmdb_sam_sw_install] table are populated by collected data.

Attribute label	Attribute name
Display name	display_name
Publisher	publisher
Version	version
Discovery source	discovery_source

Software Instance [cmdb_software_instance]

The following attributes in the Software Instance [cmdb_software_instance] table are populated by collected data.

Attribute label	Attribute name
Installed on	installed_on
Name	name

Parent class	Relationship type	Child class
Software Instance [cmdb_software_instance]	Reference	Computer [cmdb_ci_computer]

Storage Volume [cmdb_ci_storage_volume]

The following attributes in the Storage Volume [cmdb_ci_storage_volume] table are populated by collected data.

Attribute label	Attribute name
Install Status	install_status
Name	name
Object ID	object_id
Operational status	operational_status
Size	size
Size bytes	size_bytes
State	state
Volume ID	volume_id

Parent class	Relationship type	Child class
Storage Volume [cmdb_ci_storage_volume]	Hosted on::Hosts	Azure Datacenter [cmdb_ci_azure_datacenter]
Storage Volume [cmdb_ci_storage_volume]	Reference	Key Value [cmdb_key_value]

Virtual Machine Instance [cmdb_ci_vm_instance]

The following attributes in the Virtual Machine Instance [cmdb_ci_vm_instance] table are populated by collected data.

Attribute label	Attribute name
CPUs	cpus
Disks size (GB)	disks_size
Install Status	install_status
IP Address	ip_address
Memory (MB)	memory
Name	name
Object ID	object_id
Operational status	operational_status
State	state
VM Instance ID	vm_inst_id

Parent class	Relationship type	Child class
Virtual Machine Instance [cmdb_ci_vm_instance]	Managed by::Manages	Instance Scale Set [cmdb_ci_instance_scale_set]
Virtual Machine Instance [cmdb_ci_vm_instance]	Hosted on::Hosts	Azure Datacenter [cmdb_ci_azure_datacenter]
Virtual Machine Instance [cmdb_ci_vm_instance]	Provisioned From::Provisioned	Image [cmdb_ci_os_template]
Virtual Machine Instance [cmdb_ci_vm_instance]	Provisioned From::Provisioned	Hardware Type [cmdb_ci_compute_template]
Virtual Machine Instance [cmdb_ci_vm_instance]	Contains::Contained by	Cloud Mgmt Network Interface [cmdb_ci_nic]
Virtual Machine Instance [cmdb_ci_vm_instance]	Uses:Used by	Storage Volume [cmdb_ci_storage_volume]
Virtual Machine Instance [cmdb_ci_vm_instance]	Reference	Key Value [cmdb_key_value]
Virtual Machine Instance [cmdb_ci_vm_instance]	Reference	Computer [cmdb_ci_computer]

Windows Server [cmdb_ci_win_server]

The following attributes in the Windows Server [cmdb_ci_win_server] table are populated by collected data.

Attribute label	Attribute name
CPU core count	cpu_core_count
Disk space (GB)	disk_space
Install Status	install_status
Is Virtual	virtual
Name	name
Object ID	object_id
Operating System	os
Operational status	operational_status
OS Version	os_version
RAM (MB)	ram
Serial number	serial_number

Parent class	Relationship type	Child class
Windows Server [cmdb_ci_win_server]	Virtualized by::Virtualizes	Virtual Machine Instance [cmdb_ci_vm_instance]

Data mapping for Service Graph Connector for Microsoft Azure

Service Graph Connector for Microsoft Azure properties