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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Rich Text Label

This variable displays a formatted label on a catalog item form.

In the TinyMCE rich text editor, you can format the label and add images or links. This variable supports the HTML tags.

Note:

  • You can make this variable visible using catalog client scripts and catalog UI policies.
  • You cannot cascade this variable in an order guide.
  • You cannot set this variable as mandatory.
  • In the Automated Test Framework, this variable is only supported in the Variable State Validation step to check the visibility.
  • This variable is not supported in the following:
    • Variable summarizer
    • Multi-row variable set
    • Condition builders and reports
  • You cannot specify the following for this variable:
    • Help text and instructions
    • Tool tip
    • Permissions
    • Variable width
    • Example text
  • The g_form.setValue(), g_form.setReadOnly(), and g_form.setMandatory() APIs are not supported in catalog client scripts. Only the g_form.setVisible() API is supported.
Image omitted: RichTextVariable.png
The Rich Text Label variable

Parent Topic:Types of service catalog variables

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