Lookup select box

The lookup select box variable creates a choice list using data queried from a table. Its functionality is similar to the lookup multiple choice variable, which creates radio buttons from queried data.

For attributes supported by this variable, see variable attributes.

To create the lookup select box, enter the following values when creating the variable:

• Lookup from table: Incident [incident]
• Lookup value field: Sys ID
• Lookup label field: number, category, priority
• Reference qual: caller_id=javascript:gs.getUserID()^active=true

Note:

• Table with large data causes performance issues when loading the page. Use reference qualifiers to reduce data or use the reference type variable.
• You cannot add more than 10,000 choices.

Parent Topic:Types of service catalog variables

Related topics

Attachment

Break

Check box

Container start, container split, and container end

Date, Date and time, and Duration

Email

HTML

IP Address

Label

List collector

Lookup multiple choice

Custom and Custom with label

Masked

Multi-line text

Multiple choice

Numeric scale

Reference

Requested for

Rich Text Label

Select box

Single-line text

UI page

URL

Wide single-line text

Yes/No

Variable support in various channels