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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Edit the label of Submit button for a record producer

For a record producer submission experience that you can relate to, edit the label of the Submit button.

Before you begin

Role required: admin

Procedure

  1. Navigate to All > Service Portal > Widgets.

  2. Select the SC Catalog Item (widget-sc-cat-item-v2) widget.

  3. From the Instances related list, preview and open the instance for the ServiceNow NowMobile App – Catalog Screens and Applet Launcher application.

  4. In the Additional options, JSON format field, specify the record_producer_label parameter.

    For example, if you want to change the label to Request, press Ctrl+click on the catalog item widget, select Instance in Page Editor, and specify the following parameters in the Additional options, JSON format field.

    "record_producer_label":{
                "value" : "Request"
            }
    
  5. Click Update.

Parent Topic:Request experience in Now Mobile

Related topics

Configure catalogs

Browse catalog items using the catalog hierarchy

Submit and track a request

Create a quick action in your mobile applications

Enable notifications in Now Mobile

Enable the cart in Now Mobile

Configure Now Mobile properties