Legacy flexible checkout and delivery forms

ServiceNow includes several options that provide administrators some control over content in service catalog template-driven forms.

Some service catalog forms, such as the checkout form, are generated from templates, instead of being data-driven like other forms in the system, such as the Incident form.

Template-driven forms provide enhanced look-and-feel over standard data-driven forms, but they provide more limited control over the form content.

Note:

It is recommended that you use cart layout records to configure cart layouts. Using cart layout records lets you configure the service catalog cart without writing and maintaining scripts.

• Modifications in the delivery screen
  In the final checkout step, a summary screen provides a list of all items and services ordered.
• Modifications in the checkout form
  You can modify the checkout form to use an alternate description field or to add request item number for each line.

Parent Topic:Cart layout