Service catalog requests

This page contains links to content on service catalog requests.

• Add new request items
  Use ServiceNow's web-based interface to add new items to a request.
• Amazon EC2 instance request from the Service Catalog
  Users can request the provisioning and deletion of virtual computers (Linux or Windows) in the Amazon EC2 virtual computing environment through the ServiceNow Service Catalog.
• Check-out redirect property
  A property called One-step checkout redirect (glide.vm.checkout_redirect) controls the view presented to virtual machine requesters in the service catalog.
• Delete request items
  Use ServiceNow's web-based interface to delete items from a request.
• Place a request
  Use ServiceNow's web-based interface for ordering predefined goods and services.
• Create incidents and change requests from a requested item
  You can quickly open an incident or a change request from a requested item. It also maintains a relationship between the requested item, and its associated incidents or change requests.
• View request status
  View the status of a request to see its progress, and determine when it may be fulfilled.

Parent Topic:Exploring Self-service