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Policy exceptions › Policy as Code Engine \(PaCE\) › Extend ServiceNow AI Platform capabilities
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Enable exceptions for a policy

Enable exceptions for a PaCE policy and associate it with a control objective in GRC.

Before you begin

  • Role required: sn_pace.admin
  • Governance, Risk, and Compliance 14.1 or later

Procedure

  1. Navigate to Policies > My Policies.

    Note: To view all policies generated by admin/other users, navigate to Policies > All Policies.

  2. Click the policy for which you want to enable exceptions.

    The Details page is displayed.

Image omitted: pace-enable-exception-1.jpg
Enable policy exception.
As you can see in this image, the Exception status is **Disabled**.

  1. Click the More Actions icon and select Enable exceptions.

    The Exception status is changed to Enabled.

    Note: After an exception has been enabled, the policy must be configured in the Policy and Compliance Management workspace and connected to a control objective. See Policy as Code Engine for Preventive compliance management for details.

Result

After the policy has been configured in Policy and Compliance Management workspace, the Exception status for the policy is updated to Enabled and Configured. The sn_pace.admin can then request exceptions to this policy.