Configure the Password Reset Windows Application to use a proxy server
The Password Reset Windows Application supports the use of a proxy server. There are three options for configuring the proxy server.
Before you begin
Role required: Windows system administrator
Procedure
Use any one of the following configuration options to enable the Password Reset Windows Application to use a proxy server.
Options Configuration Option 1 Configure registry keys. For more information, see Configure registry keys on your proxy server. Option 2 Configure an exception policy on your proxy server to allow unauthenticated access to the service-now.com domain. For more information, see Configure an exception policy on your proxy server. Option 3 Configure all Windows clients that use the Password Reset Windows Application to pass valid credentials to the proxy server. For more information, see Configure a proxy server using client credentials method. Option 4 Configure the Proxy Auto-Configuration (PAC) file or Windows proxy auto detection (WPAD) using the Internet Explorer (IE) settings. For more information, see Configure a proxy server using PAC file (automatic configuration script method). Configure an exception policy on your proxy server
You can configure an exception policy on your proxy server to allow unauthenticated access to the service-now.com domain.- Configure a proxy server using client credentials method
If you cannot configure an exception policy, you must configure all Windows clients that use the Password Reset Windows Application to pass valid credentials to the proxy server. - Configure registry keys on your proxy server
You can configure registry keys to enable the Password Reset Windows Application to use a proxy server. - Configure a proxy server using PAC file (automatic configuration script method)
Configure the Proxy Auto-Configuration (PAC) file or Windows proxy auto detection (WPAD) using the Internet Explorer (IE) settings.
Parent Topic:Installing and configuring Password Reset Windows Application