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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create a custom identification type for Password Reset

A custom identification type enables the user to enter alternative verification information such as an employee ID while resetting the password.

Before you begin

Role required: password_reset_admin

About this task

Procedure

  1. Navigate to All > Password Reset > Extensions > Identification Types.

  2. Click New, enter a unique and meaningful Name and Description, and then fill in the form.

Identification field labelText to display as a label for the Identification field.
Identification processorIdentification processor script. Choose an existing script or create your own using the Identification form processor category \(extension script\).
  1. Click Submit.

Parent Topic:Customizing Password Reset processes

Related topics

Create a Password Reset extension script