Password Reset extension script categories
You can use a custom extension script to extend Password Reset functionality for credential store, verification, or identification types.
Note: To use a script include as an extension script, you must set it to Active status.
Password Reset extension script categories
Extension scripts must specify a category that indicates which script include is being extended, for example, category: 'password_reset.extension.enrollment_check'. The ServiceNow platform installs several scripts in each category. A script in the Enrollment check category can perform the enrollment check for a verification. Detailed information on each extension script appears in Password Reset extension scripts.
| Extension script category | Description |
|---|---|
| Enrollment check | Defines how to check that a user is enrolled in the Password Reset process. Scripts of this category are available in the Enrollment check field when you define a verification type (Password Reset Verification Type form). |
| Enrollment form processor | Defines how an enrollment form is processed (if automatic enrollment is not configured). Scripts of this category are available in the Enrollment form processor field when you define a verification type (Password Reset Verification Type form). |
| Identification form processor | Defines how a user identification is processed. Scripts of this category are available in the Identification processor field when you define a verification type (Password Reset Identification Type form). |
| Password generator | Defines how to generate a password. Scripts of this category are available in the Auto generate password field when you configure a credential store (Password Reset Credential Store Type form). |
| Post reset script | Executes at the end of a Password Reset process. Scripts of this category are available in the Post reset script field when you configure a process (Password Reset Process form). |
| User account lookup | Defines how to look up a user account. Scripts of this category are available in the User account lookup field when you configure a credential store (Password Reset Credential Store form). |
| Verification form processor | Defines how a verification form is processed. Scripts of this category are available in the Verification processor field when you define a verification type (Password Reset Verification Type form). |
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