Enroll for the Password Reset program using Soft PIN

Verify your identity while resetting your password by using a Soft PIN. To use it, you must enroll for the verification using a Soft PIN.

Before you begin

Role required: none

Procedure

1. Navigate to All > Password Reset > Enroll.

2. Select the Soft PIN Verification tab.

   Note:

   If your organization requires you to enroll for the Soft PIN verification, then the tab is marked with an asterisk (*).

3. In the Enter the Soft PIN field, enter a six-digit number of your choice.

   Make sure that you follow these rules while enrolling for the Soft PIN verification.

   • The length of the Soft PIN must be six digits.
   • The soft PIN repetition threshold is two.
   • The soft PIN sequence threshold is two.
   • You can't use your previous five Soft PINs. Note: Based on the configuration set by your admin, these rules might change.

4. Select Submit.

   You're enrolled for the Soft PIN verification.