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Credential Store for Password Reset for Microsoft Entra ID › Credential stores for Password Reset › Configure your Password Reset process › Configuring Password Reset › Password Reset › Manage service capabilities › Extend ServiceNow AI Platform capabilities
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Integrate Password Reset with your Microsoft Entra ID

When the Microsoft Entra ID Integration for Password Reset store app is activated, the Password Reset application can manage passwords of a Microsoft Entra ID application. The application manages passwords by referencing a Microsoft Entra ID user with appropriate roles and password change privileges.

Before you begin

Role required: admin

Procedure

  1. To integrate Password Reset with your Microsoft Entra ID, you must set up the Microsoft Entra ID spoke.

    For more information about setting it up, see Set up Microsoft Entra ID spoke.

    The Microsoft Entra ID Integration for Password Reset is integrated.

What to do next

Create a connection to the credential store as described in Configure the connection to an AD credential store.

Parent Topic:Credential Store for Password Reset for Microsoft Entra ID