Configure and activate the Now Assist Identify duplicate articles skill
Configure the Knowledge content management skill to enable admins and managers to activate the Now Assist Identify duplicate articles skill.
Before you begin
Role required: knowledge_admin and knowledge_manager
About this task
This skill enables admins and managers to identify and review duplicate content.
Procedure
Navigate to All > Admin Center > Now Assist Admin > Now Assist Skills > Platform.
In the Now Assist Skills for Platform list view, scroll down to the Identify duplicate articles skill.
Navigate to the skill configuration page by selecting Activate.
In the Choose input section, select Switch scope and specify the following fields.
| Field | Description |
|---|---|
| Table name | The table on which the skill is configured. This is a read-only field with a default value. |
| Fields | Specify the fields which will be used to identify duplicate articles. To run this job on OOB templates, selectConfigure custom template. After configuration, this becomes a read-only field. |
| Filter | Build a filter by adding knowledge related conditions such as Article ID, Base version and, Knowledge base. |
| Duplicates generation frequency | Set the frequency at which the job for identifying the duplicate articles is run. Note:
|
| Configure custom template | Use the template to specify all the fields that will be used in the identify duplicate articles job. Fields specified in this template will be used to configure the job runs. |
Select Save and continue.
Review your inputs in the Review and activate section and select Done.
Result
The Now Assist Identify duplicate articles skill is configured.
Parent Topic:Configuring Now Assist in Knowledge Management
Related topics