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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Supporting information for Now Assist for CMDB

Get a quick overview of the important information that is related to the Now Assist for CMDB application.

Supported versions

Now Assist for CMDB is supported starting with Xanadu patch 3.

For more information, see Configuring Now Assist for CMDB.

Supported LLMs

You can use Now LLM Service, Azure OpenAI, Google Gemini or Anthropic Claude on AWS as the AI model provider for all generative AI skills and AI agents. Use the Configuration Controls in AI Control Tower to define which options are available, then set the skill-level preferences in the Now Assist Admin console. For more information, see Large language models on the ServiceNow AI Platform®.

Supported languages

Now Assist for CMDB supports the following languages across all skills:

  • German
  • French
  • Japanese
  • Dutch
  • French Canadian
  • Spanish
  • Brazilian Portuguese
  • Italian

For more info, see Configure multilingual service for Now Assist applications

Parent Topic:Exploring Now Assist for CMDB