Differences between Notify and Legacy Notify
Describes the differences between the Notify and Legacy Notify applications, including architecture, workflows, Twilio support, and task-initiated conference calls.
| Legacy Notify (com.snc.notifynow) | Notify (com.snc.notify) |
|---|---|
| Is deprecated. Supported only telephony services. | Supports pure conferencing solutions such as Zoom in addition to the Telephony providers like Twilio. |
| Manage a single number from a Twilio account per instance. | Provides support for multiple numbers per Twilio account, especially cross-geographical scenarios. |
| Does not include support for customizable workflows for Voice and SMS incoming or outgoing scenarios. | Workflow-driven approach for handling incoming and outgoing Voice and SMS events, making the integration easy to customize. |
| Hard-coded join conference SMS and IVR prompts for joining a conference call. | Includes a configurable workflow for handling SMS and Voice IVR prompts. |
| Support for SMS-based answers. | Notify On Task support for sending SMS and initiating conference calls from any task. |
Parent Topic:Activate Notify