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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Manually start, stop, and restart a MID Server

If you did not start the MID Server at the end of the installation procedure, you can manually start the MID Server.

Before you begin

Role required: MID Server Service account user or a Windows Admin account

This procedure is only for users who install the MID Server using the ZIP file. The Windows MID Server installer completes the installation automatically.

Procedure

  1. Open the agent directory in the directory you created for the MID Server installation files.

    For example, the path might be C:\ServiceNow\MID Server1\agent.

  2. Start the MID Server by executing the start.bat file.

  3. To stop the MID Server, execute the stop.bat file.

  4. To restart a stopped MID Server, either:

    • If the MID Server is stopped, execute the start.bat file.
    • If the MID Server is running, execute the restart.bat file.

Parent Topic:MID Server reference

Related topics

MID Server system requirements

MID Server upgrades

Resolving MID Server issues

MID Server dashboard

MID Server properties

MID Server parameters

MID Server Configuration Parameter settings and priority

MID Server File Cleaner

MID Server protected records and reserved characters

MID Server privileged commands

MIDSystem methods

MID Server heartbeat

Set the MID Server JVM memory size

Pause the MID Server