Search for an article in the Now Mobile Information applet

You can search for an article in the Now Mobile Information applet.

Before you begin

You can specify user criteria for an article to control which users can read the article. If no user criteria is defined for an article, all users can read the article.

Role required: none

Procedure

1. On the Now Mobile app, tap Information.

2. Tap Search for Services, Articles or People, and enter a search term related to the article.

3. Tap the search icon on your app keyboard.

   The app displays search results.

4. Tap Articles to view only articles in the search results.

5. Tap an article in the search results to view the article content.

Parent Topic:Using Now Mobile for Knowledge Management

Related topics

View an article in the Now Mobile Information applet

Control access at the knowledge article level through user criteria