Configuring Knowledge Management › Knowledge Management › Manage content capabilities › Extend ServiceNow AI Platform capabilities

Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configure translation management

Configure translation management to create translation tasks.

Activate translation management
You can activate the Knowledge Management Advanced (com.snc.knowledge_advanced) and I18N:Knowledge Management Internationalization Plugin v2 (com.glideapp.knowledge.i18n2) plugins for translation management if you have the admin role.
Add a custom Localization Framework setting to enable bulk translations
Add a custom Localization Framework setting to translate multiple knowledge articles manually.
Add a custom Localization Framework setting to enable machine translation
Add a custom Localization Framework setting to enable machine translation for bulk translations of knowledge articles.