Skip to content
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configure Knowledge Management - Add-in for Microsoft Word

Configure the Knowledge Management - Add-in for Microsoft Word to author and access knowledge articles in Microsoft Word.

Before you begin

Complete the following tasks to use the Knowledge Management - Add-in for Microsoft Word.

Procedure

  1. Activate Knowledge Management - Add-in for Microsoft Word.

  2. Deploy Knowledge Management - Add-in for Microsoft Word.

  3. Configure the security for Knowledge Management add-in for Microsoft Word.

  4. Enable downloading of the source Microsoft Word document for a knowledge article.

Related topics

Authoring a knowledge article in Microsoft Word