Configure article list widget instance options

Configure widget instance options for the article lists on the Knowledge Management Service Portal homepage.

Before you begin

Role required: sp_admin or admin

About this task

The homepage uses the Article List widget to display different lists of articles, including Featured, Most Useful, and Most Viewed.

Procedure

1. Navigate to the Knowledge Management Service Portal homepage.

2. Control + right-click one of the article list headers.

3. Click Instance Options.

4. Configure the desired settings for the article list widget.

   Instance option	Description
   Title	The title of the article list.
   Bootstrap color	The color of the widget.
   Glyph	An icon that appears in the widget.
   CSS	Custom configurations that determine the look and feel of the elements in the widget. For more information, see Service Portal SCSS Primer.
   Table	The table that stores the list articles.
   Display Field	The title displayed for each article in the list. By default, this is the article short description.
   Secondary Fields	Additional information displayed for each article in the list below the title. By default, this information includes the author, view count, the date that the article was last modified, and the article rating.
   Max number of records to show	The maximum number of articles to include in the list.
   Show even when empty	Enable this check box to display the article list even if it does not contain any articles.
   Show Secondary Fields Label	Enable this check box to display the field labels for the additional information displayed for each article.
   Knowledge Base	To restrict the articles that appear in this list to a specific knowledge base, select the knowledge base from the knowledge base list.

5. Click Save.

Parent Topic:Knowledge Management Service Portal widgets